Shipping
We ship out from our warehouse in Boonville, Missouri Mondays and
Thursdays.
We know no one likes to pay for shipping! So we offer it FREE on all orders over $100 Otherwise it's just an easy flat rate of only $8!
We also offer pickup (just choose this option at checkout) at our storefront in Boonville, Missouri during business hours! Just place your order and when it's ready for pickup (within 1 business day), you'll get an email letting you know!
Returns
If anything is incorrect, missing or damaged upon arrival. Please let us know right away (please check your items within 7 days of receipt) by emailing us at cheri@windynest.com or use the contact form here on our website!
Returns must be requested and post-marked to us within 14 days from your date of purchase.
Returns are eligible for refund to the original form of payment or store credit.
We provide return shipping labels, original and return shipping costs will be deducted from final store credit.
Your item/s to be returned must be in new condition (tags still attached, no odor, pet hair or other user damage/wear/tear).
Items that are final sale and cannot be returned: accessories and other non-clothing items, intimates, leggings, sale/clearance items (any item discounted 30% or more from full retail price).
Review the requirements above and make sure your return qualifies! If so, email us at support@windynest.com (or use the contact form here on our website) to request your return label.